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Customer Support

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For assistance with Business One Stop or inquiries about doing business in Virginia, professional experienced business counselors are available to help you. Contact the Virginia Business Information Hotline:

Richmond area: 804-371-0438
Toll free: 866-248-8814
(phones are answered 8a - 5p eastern time, M-F)
Email: VBIC@vdba.virginia.gov

As a part of assisting you, the user, with completing all business formation requirements, the Business One Stop system will need to collect certain pieces of data about your business. Under the Code of Virginia, this information may be shared with relevant federal, state and local agencies. In addition, all information (with the exception of payment details such as your credit card information) is subject to requests under the Freedom of Information Act, the standards of the Virginia Government Data Collection and Dissemination Practices Act and the Virginia Information Technology Agency's Internet Privacy Policy Statement. Use of the Business One Stop system constitutes your acceptance of this information.